Interacting with customers in their preferred language is a strategy most businesses use in order to expand to new markets. Language barriers may render your customer support useless and consequently affect your sales. If your goal is to provide quality assistance to your diverse customer base, outsourcing your bilingual customer support to an experienced offshore partner can be your solution. Bilingual Call Center of The Philippines offers topnotch outsourced business solutions to its international clientele. Designed to meet the highest international standards, the firm delivers customer support in a variety of languages, including Chinese (Cantonese and Mandarin), Japanese, Korean, Farsi, Arabic, Bahasa (Indonesian and Malaysian), Vietnamese, French, German, Spanish, and Italian. These bilingual call center services are constantly improved by time-tested quality assurance methods. With bilingual call center agents who are fluent in your customers’ mother tongue, you can make sure that your workforce understands the needs of your customers. This enables you to provide prompt solutions to concerns and boost customer satisfaction. By responding to the rising demand for bilingual voice services, you ultimately pave your business’ path towards a stronger global presence.
Supported languages include but are not limited to: Arabic, Bahasa Indonesia, Bahasa Malaysia, Cantonese, English, Farsi, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Thai, and Vietnamese